Question 1

Should I buy new or recycled pallets?

Accepted Answer

The choice depends on your product, warehouse design, and budget. Our team is happy to help you decide—just give us a call.

Question 2

How many pallets can I fit onto a truck?

Accepted Answer

On a straight truck, you can load about 200 standard 48×40 pallets. On a 53-foot truck, you can fit up to around 520 of the same size.

Question 3

What's the right way to note measurements of a pallet?

Accepted Answer

Pallet dimensions should be recorded as stringer size × deckboard size.

Question 4

How do I order a custom pallet?

Accepted Answer

Just call us! We offer a free design service tailored to your specific requirements.

Question 5

How long does it take to prepare my order?

Accepted Answer

Most orders take around 5 business days from order to delivery. For rush orders, please call us and we’ll do our best to accommodate.

Question 6

How is Reston Tripak environmentally‑friendly?

Accepted Answer

We reuse recovered materials whenever possible and have expertise in producing pallets from recycled wood to reduce waste and our environmental footprint.

Question 7

Can you pick up my unwanted pallets?

Accepted Answer

Yes! We offer a used‑pallet pickup program and provide free drop‑and‑switch trailer service—just ask us for details.

Question 8

Why is heat‑treatment necessary?

Accepted Answer

Heat‑treatment is required for food‑safe packaging and international shipping. Our pallets meet ISPM‑15 standards and we're certified under CWPCA.

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